Common Questions about the WEALL Culture Survey

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> About this Survey / System

• Is there a limit to the number of survey respondents?
• Will my answers be shared with my company's personnel or supervisor?
• How is my personal information, such as my email address, handled?
• Can I use it on a PC or a smartphone?
• I did not receive a confirmation email for account creation or administrator invitations.
• I can’t open the link in the email for account creation or administrator invitations. </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> About Survey Questions

• Can I edit the preset survey questions?
• Can I add additional questions?
• Can additional questions be compared with previous results?
• Can I preview the survey questions? </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> About Creating a Survey

• Can I change the end date of the survey?
• How can I upload the human resource master when creating a "Detailed Analysis" survey?
• Is it necessary to fill in all the fields in the human resource master template?
• What is the input format and overview of each item in the human resources master?
• Is the information in the uploaded personnel master visible to employees?
• Can I freely increase the number of axes to analyze?
• Is it necessary to update the industry to which my company belongs, the number of employees, etc.? </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> About Survey Responses

• What do we need to do to get employees to respond after the survey period begins?
• Can respondents answer as many times as they want?
• Can I check who hasn’t responded yet to send reminders?
• What should we do if some employees are unable to complete their responses during the response period?
• Can an employee without an email address respond?
• I did not receive a link to answer via email.
• I can't open the survey link in the email.
• Will respondents receive any emails other than for verification? </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> About the Analysis Function of the Survey

• How can I show the analysis results to other members?
• Why are there some attributes, such as categories, for which response results not extracted?
• Can I see qualitative comments by attribute? </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" />

About the AI Report

• What does the AI Report include?
• When is it free?
• Can I use it for surveys I have already conducted?
• When will I be billed?
• How do I turn the AI Report off?
• Can I recreate an AI Report?
• How long does it take to create?
• How reliable is the content?
• Is it useful with a small number of respondents?
• What data is sent to the AI?
• Will our response data be used to train the AI?
• Can we create an AI Report for a survey we ran in the past?
• Is the AI Report available in English? </aside>

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" />

About Payments and Billing

• What payment methods are available?
• When is payment due?
• How is the fee calculated?
• What happens if the actual number of respondents is different from the estimated number?
• Where can I get an estimate?
• Does simply creating an account incur any charges?
• Can I try it out before committing? </aside>

<aside> 📍 WEALL Culture Survey Management Company / Contact Us

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